Company

Alienware
Vision
  • Build the brand, shape the future, be great!
  • Execution at the speed of light
  • Best-in-class customer service
  • The benchmark for excellence and innovation
Alienware
Mission

Empower the customer to create, work and play faster by innovating and building the most powerful computers in the world.


Core Values

Innovation

  • Maintain an innovative environment with the utmost attention to detail
  • Take informed risks as part of the creative thinking process
  • Challenge the status quo

Quality

  • Execute work without tolerance for defects
  • Maintain a challenging environment to promote better and more efficient work
  • Constantly learn, set challenging goals, and take pride in all work performed

Service

  • Understand and meet customers' needs with patience (both end customers and co-workers)
  • Address any issue with great diligence and the highest level of professionalism
  • Treat customers with the same attention and respect we ourselves would expect

Communication

  • Clearly communicate intentions and expectations to your customers and co-workers
  • Be open and direct
  • Ask questions and learn

People

  • Provide a place that fosters challenge
  • Work as a team with respect and trust for each other
  • Maintain a winning attitude
  • Foster a climate that rewards commitment and encourages employee participation

Performance

  • Focus on the bottom line at all levels
  • Execute quickly and efficiently
  • Be cost sensitive
  • Perform work with uncompromising ethics

Order Online or Call 1-800-ALIENWARE