Phone: 800-ALIENWARE (254-3692) Fax: 786-388-5722 Mon - Fri: 9:00 am - 6:00 pm EST
LAN Event Sponsorship: lanparty@alienware.com Other Sponsorship: sponsorship@alienware.com Business Development: businessdev@alienware.com Retail Department: retail@alienware.com Reseller Department: reseller@alienware.com PR Department: PR@alienware.com
NO SYSTEM DROP-OFF FOR REPAIR or UPGRADE : Alienware cannot accept system drop-offs at the Miami Headquarters facility; computer systems in need of repair or upgrade must be sent to the proper Service Center. Alienware Service Centers are located throughout different regions of the United States for expedient service. To avoid unnecessary delays, procedures are in place to expertly and efficiently route systems to the correct Alienware Service Center via legitimate and insured carriers. Return shipping is free of charge for systems that are within warranty. Please call 866-287-6727 or e-mail support@alienware.com for proper routing information.
Sales Hours Mon - Fri: 9:00 am - 11:30 pm EST Sat: 10:00 am - 6:00 pm EST Sun: 1:00pm - 9:00pm EST Phone: 800-494-3382 (Option 3 then 1 then 1)
Billing Hours Mon - Fri: 9:00 am - 6:00 pm EST Phone: 800-494-3382 (Option 5 then 1) Email: billing@alienware.com
Technical Support Open 24 hours a day, 7 days a week Phone: 866-287-6727 (Option 4 then 3) Email: support@alienware.com View Technical Support FAQs
Sales Hours: Mon - Fri: 9:00 am - 6:00 pm EST Phone: 888-253-4355 Fax: 786-388-5719 Email Government Sales: governmentsales@alienware.com Email Corporate Sales: corporatesales@alienware.com
Customer Service & Technical Support: Open 24 hours a day, 7 days a week Phone: 866-442-5436 Email Corporate Technical Support: corporatesupport@alienware.com Email Government Technical Support: governmentsupport@alienware.com
Server Customer Service and Technical Support: Open 24 Hours a day, 7 days a week Phone: 866-287-6727 Email Server Customer Service and Tech Support: support@serversupport.alienware.com
Server Sales: Mon - Fri: 9:00 am to 6:00 pm EST Phone: 888-253-4355 Email Server Sales: corporatesales@alienware.com or governmentsales@alienware.com
Sales Hours: Mon - Fri: 9:00 am - 11:30 pm EST Phone: 888-ALIENALX (254-3625)
Billing & Order Changes: Mon - Fri: 9:00 am - 7:00 pm EST Phone: 888-ALIENALX (254-3625) Email Billing: billing@alienware.com
Customer Service & Technical Support: Open 24 hours a day, 7 days a week Phone: 888-ALIENALX (254-3625) Email Customer Service: ALXcustomerservice@alienware.com Email Technical Support: ALXsupport@alienware.com