What it does:

WebGuide allows you to remotely view live and recorded TV programs and to remotely schedule and manage your recorded television programs, music, pictures and videos on your Hangar 18. WebGuide allows you to access your Hangar18 from any machine that has a web browser and an internet connection, including your cell phone or mobile device.

How it works:

WebGuide installs takes only minutes and can be installed on any Windows Vista or XP based computer. WebGuide utilizes a very easy to use Media Center interface, giving you an almost seamless transition from your Media Center computer to WebGuide’s user interface. Unlike other Media Center applications, WebGuide’s interface has a small learning curve allowing you to install and start using it with little instructions. Once you’ve installed WebGuide you can begin to watch live, stream, view photos, manage your media center, or schedule recordings remotely from any computer or mobile device with a web browser and an internet connection.

WebGuide can also be installed as a Windows Vista Sidebar Gadget, if you want to

What it works with:

With WebGuide installed on your Hangar18 you can access and view all your Media Center content from any other computer or mobile device with a web browser and an internet connection. Stream, manage, or watch all your content live, is quick and simple with WebGuide’s easy to use user interface and small learning curve.

Q. The WebGuide configuration tool is stalling during configuration of the UPnP router settings. How do I fix this?

A. If your router supports UPnP, WebGuide will try to configure it automatically. However, WebGuide may have issues with some routers and freeze during installation. If this happens, clear the check-box on the "Network" tab labeled "Create 'port forwarding' rule on your router." You will then need to manually configure port forwarding on your router.

More information on setting up routers and configuring port-forwarding can be found at the following sites:
- http://www.portforward.com
- http://lifehacker.com

Microsoft has a useful tool to test your router:
http://www.microsoft.com/windows/using/tools/igd

Q. Do I need to have Microsoft IIS (Windows XP's and Vista's built-in web server) installed to run WebGuide4?

A. No. WebGuide no longer requires IIS to operate. It now relies on a lightweight web-server called "Ultidev Cassini."

If you choose to use IIS, WebGuide should still work, however, testing under this configuration is limited. To run under IIS simply map a new virtual directory to your installed WebGuide4 location.

Q. Why can't I see my music album art or other media that is stored on a network drive?

A. WebGuide runs under a user account that may not have access to that location. To fix this, edit the "web.config" file in the WebGuide install directory and change the entry near the top labeled "impersonation." Change the "enable" setting to "true" and set the username and password settings to a user who has access to the media location (normally yourself).

If you still have problems accessing the media, you can change the Cassini service to run under a user who has access to the location. To do this, right-click on "My Computer," click "Manage" and find the "Ultidev Cassini" service in the service panel. By editing the properties for this service, you can change the service login account.

Q. I'm using Internet Explorer 6 and I see many white areas that are hard to read. How do I fix this?

A. Internet Explorer 6 does not support alpha-blended PNG files*, which WebGuide uses extensively. WebGuide was designed for Internet Explorer 7, Mozillia 1.5 or 2.0 and Opera. IE7 is now available for download from the Microsoft site. If you want to continue using IE6 with WebGuide, you can download the IE6 image pack from the download page. This will replace several images and make it easier to read the white text.

* IE6 can support alpha PNGs, but only by using special transparency filters that may cause other visual issues.

Q. I am viewing WebGuide in a non-English language. Why do I still see some elements in English?

A. WebGuide has been translated into many languages by beta-testers. However, during the development process, new text-strings have been added that may not have been translated yet. You can edit these strings yourself, if desired, using the Configuration tool on the "Localization" tab. If you update a language, or translate WebGuide to a new one, please submit it to us, and we will include it in the next update.

Q. What do I do if I receive an error message when attempting to view the music pages?

A. WebGuide uses "Component Services" to access the Windows Media Player library, which defaults to using the "currently logged on user". If there is not a user logged onto the machine, then an error will be reported. If there will not always be a user logged into the machine, then you may want to specify a user account for the package in Component Services. To do this, follow these directions:

Go to Start | Programs | Administrative Tools | Components Services (or type "comexp.msc" in the Start/Run box). Expand Component Services until you see COM+ Applications. Highlight WebGuideServicedComponent package. Right click and then select Properties. Select the Identity tab, choose the 'This User' option, and then select a Windows user that has a configured Windows Media Player library (probably yourself). If you wish to keep the Default Identity, then you have to make sure your web server has an account logged into it.

For all Other WebGuide Questions and Information Please Visit:

http://www.asciiexpress.com/webguide/default.aspx