When you demand high performance, superior build quality, innovative style,
and award-winning support, turn to Alienware to deliver the definitive solution. Alienware delivers the
peace of mind that can only come from an unparalleled tradition of excellence and an impeccable
reputation for creating systems powered by the most advanced, non-proprietary technology. With the
addition of Alienware’s award-winning support team, your critical needs for performance,
dependability, and service are not only met, they are surpassed. That’s the Alienware difference.
- Alienware places the latest innovations at your fingertips by ranking among the very first
system manufacturers to deliver breakthrough technologies as they become available.
No other manufacturer can keep pace in providing you with the highly advanced performance
and reliability of an Alienware system.
- Alienware systems are powered by cutting-edge processors and revolutionary audio, video,
and memory capabilities to maximize your productivity and enjoyment.
- Alienware systems feature standardized, non-proprietary components in a fully
upgradeable architecture to extend the life of your system. In contrast, many other system
manufacturers utilize proprietary components, which negate the possibility of upgrading
to future technology and limit the life of your system.
- Alienware will meticulously craft a high-performance system for you that will exceed all of
your expectations. With the unrivaled build quality implemented into every system by
Alienware’s highly trained integrators, you are assured of receiving a machine of the
absolute finest quality.
- Every detail of an Alienware system is carefully scrutinized and perfected through Alien
Inspection, a revolutionary system integration and inspection process. With
AlienInspection, your system undergoes a lengthy “burn-in” process, a rigorous
200-point quality control inspection, full optimization of the operating system, numerous
benchmarks on demanding software such as DOOM 3, and more, all provided free of charge to ensure
your Alienware system operates at peak efficiency right out of the box.
- Alienware eliminates the threat of poor thermal management and system defects due to sloppy
wiring found with other manufacturers through AlienWiring. AlienWiring neatly bundles and routs
wires to promote optimal airflow and maximize the reliability of your system.
- Alienware provides a wide range of product offerings tailored for the varying demands
of each customer. Whether you are saving the Earth in the latest power-hungry PC game or
calculating your monthly bills, Alienware delivers a solution that fulfills your every requirement.
- Alienware has set the standard for style with a broad range of colors and dramatic
case designs that create an unforgettable look. No other system manufacturer can compare with
Alienware’s style and grace.
- Alienware combines style with versatility by delivering a broad selection of system
designs that meet your specific requirements, from slim and sleek notebooks that can effortlessly
be transported anywhere to compact-sized desktops that optimize your limited space.
- Alienware systems give you the opportunity to experience highly stylized customization
features not offered anywhere else, such as AlienGUIse™ Theme Manager, which revolutionizes
the look and feel of your desktop for maximum appeal.
| System Manufacturers |
Overall Grades |
| Alienware |
A |
| Dell |
B |
| Compaq |
C |
| Gateway |
C- |
| HP |
D |
| Source: Smart Computing |
- Earning countless awards for unsurpassed service, such as the highest grade of any
system manufacturer by Smart Computing, Alienware customer support delivers prompt solutions
to all your questions and needs.
- Backed by the unmatched knowledge and expertise of the Alienware customer support team,
you will always have complete confidence in the performance of your Alienware system.
- Enjoy 24/7 toll-free phone support, onsite technical service, an exclusive online
support portal, and unlimited access to driver downloads, training videos, and much more.
- Alienware delivers quick resolutions to system issues through the exclusive
AlienAutopsy™ Automated Technical Support Request System. AlienAutopsy provides
Alienware’s technical support staff with a detailed incident report of your system for a
rapid diagnosis.
- Alienware gives you the opportunity to protect your investment with AlienRespawn™, an
exclusive recovery tool that quickly and painlessly restores your system to its original
optimized settings without having to send it back to the factory